Hutliv ("we", "our", "us") operates digital software products including LeadBuddie and Hutliv Pro. We are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly.
This Privacy Policy explains how we collect, use, and protect your information when you use our websites, mobile applications, and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Business name
- Billing information
- User account information
b. Usage Data
- Pages visited
- Time spent on pages
- Browser type
- IP address
- Device information
c. Customer & Lead Data (for LeadBuddie and Hutliv Pro)
- Customer names
- Phone numbers
- Lead notes
- Jobs, quotes, invoices
- WhatsApp communication metadata (never message content unless explicitly provided)
2. How We Use Your Information
We use your data to:
- Provide, maintain, and improve our software
- Send automated WhatsApp messages (LeadBuddie)
- Manage CRM, jobs, and invoices (Hutliv Pro)
- Communicate with you regarding updates or support
- Maintain account security
- Comply with applicable laws
We never sell your personal data.
3. Data Sharing
We may share limited data with:
- WhatsApp Cloud API (Meta Platforms)
- Payment gateways
- Hosting providers (Supabase, Vercel, AWS)
- Analytics tools
We do not share your data with advertisers or third parties for marketing without consent.
4. Data Security
We use industry-standard security practices, including:
- Encrypted communication
- Secure cloud hosting
- Access controls
- Regular audits
However, no digital service is 100% secure.
5. Your Rights
You may request:
- Access to your data
- Correction of errors
- Deletion of your account
- Export of your data
Contact us at hello@hutliv.com for all privacy-related requests.
6. Children's Privacy
Our services are not intended for children under 16.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services indicates acceptance.